Privacy Policy

Effective Date: October 23, 2026

1. Who We Are

Welcome to SupaJamz Radio. Our website is https://supajamzradio.com/.

SupaJamz Radio provides online radio broadcasting, entertainment, news, events, merchandise, cruise reservations, and other services.

We respect your privacy and are committed to explaining how we collect, use, and protect personal information.

2. Information We Collect

When you interact with our website, we may collect:

• Your name, email address, telephone number, and information submitted through contact forms.
• Billing and shipping information when you make a purchase.
• Cruise reservation information, including selected accommodations, reservation details, deposits, and installment payment schedules.
• Information you voluntarily submit through comments, subscriptions, and other interactive features.
• Technical information such as IP addresses, browser type, device information, cookies, and website usage information.

We collect information necessary to provide our services, respond to inquiries, process transactions, and manage customer relationships.

3. How We Use Your Information

We may use personal information to:

• Process merchandise purchases and cruise reservations.
• Confirm deposits, installment payments, and order details.
• Send payment invoices, reminders, receipts, and important reservation notices.
• Respond to questions and customer service requests.
• Send newsletters, promotional announcements, or event updates when you have subscribed or otherwise authorized such communications.
• Maintain website security, prevent fraud, and improve our services.
• Comply with applicable legal and accounting requirements.

You may unsubscribe from promotional emails using the provided unsubscribe instructions or by contacting us.

4. Payment Processing and Cruise Reservations

SupaJamz Radio uses WooCommerce and third-party payment services to facilitate purchases.

Depending on the payment methods available at checkout, payments may be processed through providers such as PayPal, Venmo, and participating credit or debit card processors.

These providers handle payment information according to their respective privacy policies and security practices. SupaJamz Radio does not intentionally store complete payment card numbers on its website.

For cruise reservations purchased using payment plans, we maintain relevant order information, deposit records, outstanding balances, and scheduled payment details as necessary to administer the reservation.

5. Email Services and Google Account Information

SupaJamz Radio uses WordPress email functionality and WP Mail SMTP to send website-generated messages through an authorized Google/Gmail account.

This connection is used to send communications such as order confirmations, customer inquiries, payment reminders, and other operational notifications.

The Google authorization connection is associated with SupaJamz Radio’s own email account. Website visitors are not required to connect their personal Google accounts to make purchases or access our website.

We use the Google account connection for authorized website email functionality, not for advertising based on Google account data.

6. Cookies and Website Technology

Our website may use cookies and similar technologies for functions including shopping carts, checkout sessions, account logins, user preferences, website security, and site performance.

Third-party embedded content and services may also set cookies or collect usage information according to their own privacy policies.

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. Embedded Videos, Live Streams, and Chat Services

Our website may display content from third-party services, including YouTube, live streaming platforms, and embedded chat services.

These services may collect information about your interaction with their content and may apply their own cookies and privacy practices.

Information you voluntarily post in public comments or chatrooms may be visible to other users. Please avoid sharing sensitive personal information in public discussions.

8. When We Share Information

We may share information with service providers when reasonably necessary to operate our website and fulfill customer transactions. These may include payment processors, website hosting providers, email services, shipping providers, and providers of embedded website features.

We may also disclose information when required by law, to protect our rights, or to investigate suspected fraud or security issues.

9. How Long We Keep Information

We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, and satisfy applicable legal, tax, and accounting obligations.

Retention periods may differ depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information held by SupaJamz Radio.

You may contact us to make a privacy-related request. Some information may need to be retained to satisfy legal or contractual obligations.

11. Security

We take reasonable measures to safeguard information against unauthorized access, misuse, or disclosure. However, no website or electronic transmission method can be guaranteed to be completely secure.

12. Children’s Privacy

Our online shopping and reservation services are not directed toward children under the age of 13. We do not knowingly seek to collect personal information from children under 13 without appropriate parental consent.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or applicable requirements.

Updates will be published on this page, with the effective date revised when appropriate.

14. Contact Us

For questions about this Privacy Policy or requests concerning personal information, contact:

SupaJamz Radio

Website: https://supajamzradio.com/

Email: supajamzradio@gmail.com